Frequently Asked Questions

When selecting a counsellor it is important to find the right fit for you. For the answer to some Frequently answered questions please check below

Child with hand raised | frequently asked questions |
Check out the questions below that have come up in sessions. Can’t see the answer to your question? Give me a call
Are you insured?

Yes I am fully insured

Do you have a criminal records check?

Yes I have an enhanced check.

Are the sessions online or face to face?

I offer both. Some work will need to happen face to face but we can discuss this further in our sessions

If you work with my child can I come in to the session

If you want to sit in and the young person is agreeable. I do work alone with young people also.

Is what I tell you confidential?

Yes unless it is something which is of concern to me. If this does need further discussion or referral then I will let you know. I detail this in my safeguarding policy.

What happens to my data?

I store online records securely, which are anonymised. Record keeping is an essential part of my work. Any paperwork I receive will be securely stored.

Will you tell me what you talk to my young person about?

No unless I need to.

Where do you operate from?

Welling DA16 1PQ and Alpha Grove Community Centre E14.

Can I access evening or weekend sessions?

Yes, please ask when booking in

How many sessions will I need to have?

It depends, and it will be up to you. Usually, people have between 3 and 12 sessions with me, once a week.

How can I pay?

you can pay by cash, card or bank transfer depending on what suits you

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